Customer Care
Taking Care of Your Equipment
Konigsberg Instruments, Inc. has a stringent quality control system in place to ensure that every piece of equipment shipped from our facility meets or exceeds your expectations. To maintain your equipment and prolong its useful life, please follow the appropriate general usage and equipment care guideline: by calling our Sales & Repair desk at (626) 585-4061 and requesting any one of the following forms:
Motility ProbesMotility Probes - request Form 0401
Electronic Implants & SensorsElectronic Implants & Sensors - request Form 1202
Biomedical Sensors & ElectronicsBiomedical Sensors & Electronics - request Form 0428
These forms are also available online at www.konigsberginc.com under Customer Care.
Taking Care of You
We pride ourselves on offering superior service to our customers and are eager to hear your questions, concerns and suggestions. You can:
1. Call us at (626) 449-0016
Call us at (626) 449-0016
2. Write us at customer_care@konigsberginc.com, or
Write us at customer_care@konigsberginc.com, or
3. Call our Repair Desk at (626) 585-4061 and request an RMA Number before submitting any equipment for refurbishing or repair.
Call our Repair Desk at (626) 585-4061 and request an RMA Number before submitting any equipment for refurbishing or repair.
Please note: A completed RMA form must accompany any equipment returned to us for refurbishing or repair. You can download RMA form Fo0410 here...
2000 East Foothill Blvd. Pasadena, CA 91107 Telephone 626.449.0016 Fax 626.585.4068 kiinfo@konigsberginc.com
© Konigsberg Instruments, Inc. USA 1968 - 2009. All Rights Reserved.